Frequently Asked Questions
Everything you need to know about your Reliquia pieces.
What materials are used in Reliquia Jewellery?
Our pieces are primarily crafted from high-quality 18k gold fill, gold plate, and 925 sterling silver, often featuring freshwater pearls and ethically sourced stones.
How should I care for my jewellery?
To maintain the shine of your pieces, avoid contact with perfumes, lotions, and water. Store them in a cool, dry place within the provided Reliquia pouch when not in use.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific location.
What is your return policy?
We offer returns for store credit or exchange within 14 days of delivery, provided items are in original condition. Please note that for hygiene reasons, earrings cannot be returned.
How long will it take for my order to arrive?
Domestic orders are typically processed within 1-2 business days and delivered within 3-5 business days. International shipping times vary by destination.
Is there a warranty on my purchase?
All Reliquia items come with a 6-month warranty covering manufacturing faults. This does not cover general wear and tear, oxidation, or accidental damage.